Most orders are dispatched within 1–2 business days. Delivery times vary depending on product size and location.

Yes. Once your order ships, you'll receive a tracking email with the courier details.

Free delivery is available on selected products and qualifying order values.

Check our sizing guide or contact our team with your height and riding style for recommendations.

Selected models can be test ridden in-store. Contact us to arrange an appointment.

Most bikes arrive partially assembled and include setup instructions.

You can contact the workshop through our Contact page or visit the store directly.

We provide tune-ups, repairs, safety checks, upgrades and complete bike servicing.

Turnaround times depend on workshop demand and the complexity of the work required.

Submit your bike details, receive an estimate, complete an inspection and apply approved credit toward a new bike.

No. Trade-ins are offered as store credit toward eligible purchases.

Most quality road, gravel, mountain, hybrid and electric bikes are considered, subject to inspection.

Unused items can usually be returned within the return period stated in our policy.

Contact us with photos and order details so we can assess warranty options.

Contact our support team and we will guide you through the process.